{"id":800,"date":"2018-11-22T17:39:11","date_gmt":"2018-11-22T17:39:11","guid":{"rendered":"https:\/\/hcb.firmecreative.com\/attirer-et-retenir-nos-employes-ma-lecture-de-ce-defi\/"},"modified":"2025-01-27T17:16:42","modified_gmt":"2025-01-27T17:16:42","slug":"attracting-and-retaining-employees","status":"publish","type":"post","link":"https:\/\/hotelvieux-quebec.com\/en\/attracting-and-retaining-employees\/","title":{"rendered":"Attracting and Retaining Employees: Some Insight on a Critical Challenge"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Everyone\u2019s talking about the labor shortage, and our industry is no exception! Working at hotels and restaurants can be exciting enough, but it can also be demanding.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It\u2019s true that most of the people we deal with are in a happy mood\u2014they\u2019re loving their stay in quaint Old Quebec in charming accommodations like our H\u00f4tel Ch\u00e2teau Bellevue, they\u2019re pleased with their business meetings at our comfortable <a href=\"mailto:https:\/\/www.hotelchateaulaurier.com\/en\/\">H\u00f4tel Ch\u00e2teau Laurier Qu\u00e9bec<\/a> in the heart of town, or they\u2019re amazed at what our caterer <a href=\"mailto:https:\/\/www.legeorge-v.com\/en\/\">George&nbsp;V<\/a> can do to make their weddings or conferences unforgettable events. But the fact remains that we\u2019re open 24\/7, and that can be a tall order.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.hotelvieux-quebec.com\/wp-content\/uploads\/2018\/11\/03-hotel-chateau-laurier-300x200.jpg\" alt=\"\" class=\"wp-image-2609\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">We have a wide range of positions to fill, including reception, housekeeping, maintenance, kitchen, bakery, event setup and teardown, concierge, valet, accounting, marketing, and sales jobs, all of which require availability, commitment, attention to detail, and the ability to deal properly with suppliers and clients, often in a second language or in difficult situations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All too often, these jobs are misunderstood and undervalued. Sure, we make it look easy, but that\u2019s an illusion\u2014we\u2019re actually hard at work behind the scenes. It\u2019s not computer engineering or neuroscience, but these jobs are worth their weight in gold because they allow our society to attract and accommodate tourists who, year after year, contribute almost $10 billion to Quebec\u2019s economy, more than half of which comes from outside the province.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So it can be frustrating to see how little interest some public and broader public organizations show in recruiting and training workers to fill these positions. But as employers, we also share some responsibility.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Recruitment is a never-ending process for us. We\u2019re always on the lookout for qualified people interested in working at our establishments. For students, our main approach is <a href=\"mailto:https:\/\/www.lesoleil.com\/affaires\/moins-de-temps-en-classe-plus-en-etablissement-b4e3c5e8320ab2c1992aa1e8e83893cf\">internships<\/a> that provide valuable on-the-job training. Fortunately, a number of schools have set up co-op programs specifically for this purpose. Of course, taking on interns requires preparation, so our Front Desk Mannager has taken training at the <a href=\"mailto:https:\/\/www.fierbourg.com\/formations\/alimentation-et-tourisme-ecole-hoteliere-fierbourg.aspx\">Fierbourg vocational training center<\/a> to make sure the experience students get is in line with the school\u2019s expectations and to maximize the value of their diplomas upon graduation.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.hotelvieux-quebec.com\/wp-content\/uploads\/2018\/11\/fierbourg-300x132.png\" alt=\"\" class=\"wp-image-2613\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">However, finding workers to fill these positions is a real struggle at the moment, especially for baking and pastry jobs. In addition to Quebec educational institutions, it\u2019s become abundantly clear that we\u2019re going to have to look abroad to meet our recruitment needs. For that to work, those in charge of setting immigration rules, recruiting workers from outside the country, and issuing work permits will have to be much more sensitive to the needs of our industry and, in turn, companies will have to do more and invest more to integrate immigrant employees who choose to start a new life and career in Quebec. That\u2019s how I see it at least, and I think we\u2019ll be participating more and more in activities held by organizations such as <a href=\"mailto:http:\/\/www.quebecinternational.ca\/business-services\/?lang=en\">Qu\u00e9bec International<\/a> in order to make sure our needs and expectations are better understood.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.hotelvieux-quebec.com\/wp-content\/uploads\/2018\/11\/qc-international-300x100.png\" alt=\"\" class=\"wp-image-2615\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">The size and family atmosphere of our facilities make them pleasant and friendly places to work, and they offer very competitive job conditions to boot. We\u2019re doing more and more to promote our company and to highlight our quality work environment and atmosphere, and we encourage our employees to recommend relatives and friends who might be interested in joining us. Despite all the benefits and all our efforts, and despite being in a relatively good position compared to other companies, nearly half of our housekeeping and accommodations staff has been with us for less than 18 months. It\u2019s clear that if we want to continue developing new tourism markets, we\u2019re going to have to act quickly to develop new ways of attracting staff.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There are many ways to attract people who would be happy to work and make a career in our industry. Internships, great work conditions, immigrant integration programs, and technology (for repetitive tasks) are among the many solutions we will have to consider to further the growth of our company, the region, and Quebec as a whole.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you know anyone looking to work at a hotel or restaurant in Qu\u00e9bec City and who wants a nice, friendly workplace, by all means refer them to our human resources manager, <a href=\"mailto:yannicksavard@vieuxquebec.com\">Yannick Savard<\/a>, who will be glad to answer all their questions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Thank you and until next time!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Everyone\u2019s talking about the labor shortage, and our industry is no exception! Working at hotels and restaurants can be exciting enough, but it can also be demanding. It\u2019s true that most of the people we deal with are in a happy mood\u2014they\u2019re loving their stay in quaint Old Quebec in charming accommodations like our H\u00f4tel [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":713,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-800","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-classifiee"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Attracting and Retaining Employees: Some Insight on a Critical Challenge | H\u00f4tel Ch\u00e2teau Bellevue<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hotelvieux-quebec.com\/en\/attracting-and-retaining-employees\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Attracting and Retaining Employees: Some Insight on a Critical Challenge | H\u00f4tel Ch\u00e2teau Bellevue\" \/>\n<meta property=\"og:description\" content=\"Everyone\u2019s talking about the labor shortage, and our industry is no exception! 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Working at hotels and restaurants can be exciting enough, but it can also be demanding. 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